A service with a distinct role

Aflac lists absence management among its employer solutions. This service category supports the administration of employee absences. Administrative services are not insurance and do not replace legal advice.

Map your current process

  • Who receives an employee’s request and explains next steps?
  • Where are required documents and deadlines tracked?
  • How are leave and disability benefit processes coordinated?
  • What reporting and communication does your benefits team need?

Start with your workforce

Discuss employee locations, group size, existing policies and administrative responsibilities with HQINS. Request a service proposal describing the exact scope and division of responsibilities. Consult qualified counsel on legal obligations; no service can guarantee compliance in every situation.

Product and service references: Official Aflac source 1 ↗. Reviewed October 12, 2026. Confirm current policy documents with an advisor.